Delete your TNChatZone account
Fastest way: in the app
Open TNChatZone โ Me โ Settings โ Delete account. Your account is deleted immediately.
Or ask us here
What gets deleted
- Your name, email or phone number, profile, district and bio.
- Your profile photo, date of birth, title, badges and shop items (name colours, frames, bubbles, entry effects).
- The text of all messages, timeline posts and comments you wrote, and your reactions, likes and poll votes.
- Your friends, followers, bonds, profile visits and birthday cards.
- Your memberships, blocks and private rooms you own.
- Your remaining coins. These cannot be recovered or refunded.
What we keep
- Coin and purchase records, with your personal details removed, for up to 8 years (accounting and tax law).
- Records of bans and reports for up to 180 days, for safety.
Delete only some of your data
You can remove data without deleting your account, right in the app:
- Messages: long-press your message โ Delete.
- Timeline posts and comments: tap โฎ on your post or comment โ Delete. Posts are also removed automatically after 48 hours.
- Profile photo: Me โ Edit profile โ Remove photo.
- Bio, district and birthday visibility: Me โ Edit profile / Settings.
- Friends, follows and bonds: open the person's profile โ Unfriend / Unfollow / End bond.
Chat messages in rooms are removed automatically after 48 hours. To ask us to delete any other data, email about.mugil@gmail.com from your sign-in email; we reply within 7 days.
Questions: about.mugil@gmail.com